All data is stored on servers and in storage systems, which are located in a highly available data center. Special security and protection provisions apply in this data center.

Access is allowed solely to authorized persons subsequent to a biometric control. All areas of the data center are monitored by cameras. An external security service monitors the accesses and security reports constantly (24/7). 

In order to avoid the risk of fire and ensuing damage, a three-phase fire detection and suppression system has been installed, including a supersensitive early smoke detection system, fire alarm system up to fire suppression by dint of permanent oxygen reduction. The power supply of the data center is secured by a loop wiring system. In the event of an external power outage, two independent USV systems and a diesel generator take over without interruption the emergency power supply of the servers, storage systems and other active network components. A cooling system with redundant coolant cycle provides an ideal indoor climate (temperature, humidity) for the technical components.

In order to guarantee the greatest possible availability of the system, all essential components and services are monitored proactively. Should any deviations from the normal case occur, the persons responsible will be informed automatically.

For securing your data, daily backups are made and transferred to an external location on a weekly basis.

In order to protect data against unauthorized access, only those applications are deployed that may be implemented on terminal servers in the data center. You connect with your terminal to the terminal server via the Internet; you see only a copy of the screen content of the application on your monitor. This means the data transferred to you is only screen information. The entire data exchange between your terminal and the data center, starting with the registration on the server up to the logout, is transferred in an encrypted form.